Every reasonable effort will be made to guarantee your satisfaction with our custom work. On any custom work 50% of the final price is due before work begins (unless the work is valued at under $100, then 100% is due upfront). If you cancel the work at any time before the project is completed this deposit is non-refundable.
Once final aproval is made the remaining 50% of the cost plus shipping and insurance is due and the piece will be shipped/delivered to you.
Once the custom piece is approved and you have paid, no returns will be accepted, and any possible reworking of the piece will be on a case by case basis at the discretion of the artisan.
Contact Us about a custom order today!